You know the drill: Your teenager missed the school bus this morning, or maybe your neighbor’s car won’t start, and they’re late for work, or Aunt Helen is in town for the weekend and wants to visit some old friends. You hand over the keys to your car and get back to your day, happy in the knowledge that you were able to help a friend or family member.
Then, you get the dreaded phone call. There was black ice, or someone ran the light, or the car in front of them on the freeway just stopped without warning. Now you start to worry, asking yourself, “What happens if someone who’s not on my insurance crashes my car?” Do you know what to say when your panicked borrower is on the line, sitting in the middle of an intersection, peppering you with questions?